Privacy Policy

Last updated: 3/10/2026

1. Overview

Shopanion ("the App") provides an AI-powered chatbot for Shopify merchants. This Privacy Policy describes how we collect, use, and handle your information when you use our app.

2. Information We Collect

When you install the App, we are automatically able to access certain types of information from your Shopify account:

Store Data: We index your products, collections, and descriptions to power the AI chatbot.
Merchant Information: We store your shop domain and email to manage your account and billing.

3. How We Use Your Information

We use the collected information solely to:

Provide the chatbot functionality on your storefront.
Process billing charges for your subscription.
Improve our AI search algorithms.

4. Data Sharing

We do not sell your personal data. We share data with third-party sub-processors (e.g., OpenAI, Fly.io) strictly for the purpose of operating the infrastructure and AI generation.

5. Contact Us

For privacy concerns, please contact us at: contact@shopanion.co